Conditions of entry

We go out of our way to provide a comfortable and enjoyable experience. In return, we ask you to respect our facilities and contribute to an enjoyable event for all our patrons.

To achieve this, we require all visitors to the Auckland Town Hall to meet the following conditions of entry.

Please note, conditions are subject to change without notice. Some shows/events at Auckland Live venues have additional entry requirements. Please refer to the individual show pages for the latest event information.

Drug and Alcohol Policy

Auckland Live venues comply with the Liquor Licensing Authority and prohibit the serving of alcohol to intoxicated or under-aged persons.
There will be zero tolerance for intoxication.
Those who arrive at the venue intoxicated will be refused entry into the event, and patrons who become intoxicated will be asked to leave the venue.

Persons supplying alcohol to underage patrons will be escorted from the venue.
Auckland Live venues maintain a strict 'no drugs' policy.
Illicit drugs and alcohol are prohibited from being bought into the venue and if found will be confiscated at the entrance, and the patron(s) refused entry.
Any persons apprehended with drugs in their possession will be escorted from the venue.
Incidents involving alcohol or drugs will be referred to the NZ Police if required.
Smoking and the use of e-cigarettes are prohibited in all Auckland Live venues

Behaviour

A patron who exhibits unacceptable or disruptive behaviour will be asked to leave the venue. Dangerous activities such as aggressive moshing, stage diving, crowd surfing, and climbing are not permitted and may result in the removal of patrons from the event. Below is a list of prohibited items that cannot be allowed into the venue.

PROHIBITED ITEMS

Drugs & alcohol.
Anything deemed a weapon.

iPads/tablets and laptops, selfie sticks, and Go Pros.
Large bags, for example, a bag larger than an A3 piece of paper.
Glass of any kind.
Opened water/ beverage bottles.
Chewing gum.

Laser pointers.
Vivid markers and pens.
Gang patches or gang paraphernalia.
Professional cameras and other video or audio recording equipment.
Any other items deemed by venue management or the promoter to be illegal, dangerous, or a nuisance to yourself or others.

Search of entry

You and/or your possessions may be subject to a security search upon entry.

Dress code

Footwear must always be worn.
No clothing may be worn that may be confused with security staff, e.g. high visibility vests.

Clothing must conform to a reasonable standard of decency relevant to the event.
Costumes must conform to a reasonable standard of decency.
Costumes must not take up more space than your seat or impact the view of others.
Accessories that look like or can be used as weapons are not permitted.